Privacy Policy

ACA Machinery Pty Ltd
ABN: 79 677 259 853
Website: www.acamachinery.com.au
Email: sales@acamachinery.com.au

This Privacy Policy outlines how ACA Machinery Pty Ltd (“we”, “us”, or “our”) manages your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We collect personal information that is reasonably necessary for us to carry out our business functions of sourcing and selling construction, agriculture, and access machinery, and coordinating related services (finance, logistics, repairs).

The types of information we may collect include:

• Identification data: Name, business name, ABN, and contact details (email address, phone number, physical address).
• Financial data: Information necessary for finance applications (if requested by you), payment details, and purchase history.
• Machinery data: Details of the machinery you are interested in, machinery you own (for trade-ins or attachment matching), and specific requirements.
• Website data: Usage data, IP address, and location data gathered through cookies and analytics (see Section 4).

2. How We Collect Personal Information

We collect personal information in several ways:

• Directly from you: When you fill out an enquiry form on our Website, contact us via email (sales@acamachinery.com.au) or phone, or enter into a sales agreement.
• From third parties: We may receive information from our finance partners, delivery/logistics companies, or repair partners as necessary to complete your transaction.

3. Use and Disclosure of Personal Information

We use your personal information for the primary purpose for which it was collected, including:

• Providing quotes and information on specific machinery.
• Facilitating the sale and purchase of equipment.
• Managing logistics, freight, and delivery services.
• Connecting you with third-party partners (e.g., finance providers, repair services) with your consent.
• For marketing communications (you may opt out at any time).
• For internal administration, compliance, and quality control

We may disclose your personal information to:

• Our delivery and logistics partners to arrange transportation.
• Our repair and mechanical partners for servicing or pre-delivery checks.
• Finance brokers and lenders, strictly for the purpose of a finance application requested by you.
• Regulatory authorities, if required by law.

4. Cookies and Website Analytics

We use “cookies” and similar tracking technologies to collect information about how you use our Website. This includes information like your IP address, browser type, pages viewed, and time spent on the Website. This data helps us analyse trends, administer the Website, and improve your user experience.

5. Security of Personal Information

We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, modification, or disclosure. This includes implementing data security measures for our digital storage and ensuring physical security where necessary.

6. Accessing and Correcting Your Personal Information

You have the right to request access to the personal information we hold about you and to request that we correct any information that is inaccurate, outdated, or incomplete. To make such a request, please contact us at sales@acamachinery.com.au.

7. Contacting Us

If you have any questions about this Privacy Policy, wish to access or correct your personal information, or have a complaint regarding how we have handled your personal information, please contact us:

ACA Machinery Pty Ltd
Email: sales@acamachinery.com.au
Website: www.acamachinery.com.au

We will treat your requests and complaints seriously and will endeavour to respond within a reasonable timeframe.